ck5444 Terms and Conditions

1 Eligibility and Age Requirements

To participate on the ck5444 platform, the following eligibility requirements must be met:

• You must be at least 21 years old. Use of the platform by anyone under 21 is strictly prohibited.
• You must be legally eligible to participate in online gaming activities.
• You must bet with your own funds — participating in gaming activities using someone else's money is not permitted.
• You must register under your own identity and all information provided must be true and accurate.
• Individuals previously banned from ck5444 may not open a new account.

2 Account Registration and Management

2.1 Registration Process

Each person may open only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation. You must provide accurate and up-to-date information at the time of registration.

2.2 Account Security

It is your responsibility to keep your account password and login details confidential. You are responsible for all activities carried out from your account. If you suspect unauthorized access to your account, you must notify our support team immediately.

• Your password must not be shared with any third party.
• Use a strong password — a combination of letters, numbers and special characters.
• Log out of your account after logging in from a public device.

2.3 Identity Verification

ck5444 may request the following documents for identity verification during registration or withdrawal: National ID card, passport or driving licence. Some transactions may be temporarily put on hold if the verification process is not completed.

3 Deposits and Withdrawals

3.1 Deposit Rules

The following rules apply when making deposits at ck5444:

• Minimum deposit amount: ৳100 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Only payment accounts registered in your own name may be used.
• Deposits through third parties are not accepted.
• Deposits are generally processed instantly.

3.2 Withdrawal Rules

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• The required wagering conditions must be met before bonus funds can be withdrawn.
• Large withdrawals may be delayed until identity verification is complete.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members are eligible for a 200% bonus of up to ৳20,000 on their first deposit. For example: a deposit of ৳1,000 earns a ৳2,000 bonus — giving a total balance of ৳3,000. To receive the maximum bonus, a deposit of ৳10,000 is required (bonus ৳20,000, total up to ৳42,000).

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager 10 times the bonus amount before the bonus funds can be withdrawn.

• Example: if you receive a ৳2,000 bonus, you must wager a total of ৳20,000 before withdrawing.
• If you withdraw before the wagering requirements are met, the bonus will be cancelled.
• Bets on certain games may be counted differently toward the wagering requirements.

4.3 General Bonus Rules

• Each bonus offer has its own validity period; the bonus will be cancelled once the period expires.
• While one bonus is active, no other bonus can be activated.
• If ck5444 finds evidence of bonus abuse, it reserves the right to suspend the account.
• VIP members will receive additional cashback benefits according to their tier.

5 Gameplay Rules

5.1 Fair Play

ck5444 is committed to fair play and equal opportunity for all players. Our games use independent Random Number Generator (RNG) technology to ensure impartial results.

5.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed on screen before the game starts. These limits are set in accordance with the game provider's rules.

5.3 Technical Issues

In the event of problems caused by a game or server error, ck5444 reserves the right to cancel the relevant round and refund the wagered amount. No compensation is provided for bets lost due to internet disconnection.

5.4 Responsible Gaming Limits

Players may set their own weekly or monthly limits on deposits, bets and losses. This feature is provided as part of responsible gaming.

6 Prohibited Activities

The following activities are strictly prohibited on ck5444 and may result in account cancellation and forfeiture of all funds:

• Creating or using multiple accounts.
• Bonus abuse or gaining an unfair advantage through coordinated betting.
• Using software, bots or automated methods to play games.
• Using the platform for money laundering or illegal financial activities.
• Fraudulent payment methods or chargeback abuse.
• Interfering with the security or functionality of the platform.
• Harassing, threatening or insulting other players.
• Operating an account with a false identity or incorrect information.

7 Privacy and Data Protection

ck5444 places the highest importance on the privacy of your personal information. Full details about how we collect and use your data can be found on the privacy policy page.

• Your data is protected by SSL encryption.
• Your data is not shared with third parties — except where required by law.
• Your data is used only for the purposes of providing services, verification and security.
• You have the right to request correction or deletion of your own data.

8 Responsible Gaming

ck5444 believes in providing a safe environment for entertainment. We encourage all members to play responsibly.

8.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can temporarily or permanently exclude yourself from the platform. Contact our support team to use this feature.

8.2 Setting Limits

You can set the following limits:

• Daily, weekly or monthly deposit limits.
• Betting amount limits.
• Loss limits.
• Session time limits.

For more details on responsible gaming, visit our responsible gaming page. This platform is for users aged 21 and over only.

9 Limitation of Liability

ck5444 accepts no liability in the following situations:

• Losses caused by internet disconnection or technical problems with your device.
• Losses caused by sharing your account details with a third party.
• Events beyond our control (force majeure) — such as natural disasters or government orders.
• Financial losses arising directly from game results.

Our total liability in any incident will not exceed the value of the transaction involved.

10 Account Closure and Suspension

10.1 Closure at User Request

You may request closure of your own account at any time. If your balance meets the withdrawal conditions before closure, it will be returned to you. If an active bonus wagering requirement has not been completed, the bonus will be cancelled.

10.2 Closure by ck5444

ck5444 may close or suspend an account in the following cases:

• Any violation of these terms and conditions.
• Providing false information or identity fraud.
• Suspicious or fraudulent activity.
• Instructions from law enforcement agencies.
• Inactive account (if not logged in for an extended period).

11 Dispute Resolution

For any dispute or complaint, please follow the process below:

• Step 1: Submit your complaint through our 24/7 live chat support.
• Step 2: If the issue is not resolved via live chat, send a detailed complaint by email.
• Step 3: ck5444 will review the complaint and respond within a reasonable time.

In matters of dispute resolution, the decision of ck5444 shall be considered final; however, the game provider's technical records will be treated as the highest form of evidence.

12 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

Our support team is always ready to assist you. For help, contact us directly via live chat — full support is available in Bengali.

For more information, visit our FAQ page or About Us page.